1Booking online costs nothing
Booking on this website does not ask for payment. You pay at the clinic after your visit, or as agreed with your dentist for a treatment plan.
2Moving or cancelling a booking
Use your booking code and mobile number on the manage booking page, or call +91 83350 86118. Please tell us as early as you can so the slot can go to another patient. There is no charge for cancelling a booking.
3If the clinic has to move your appointment
If your dentist is unavailable or the clinic must close, we will contact you as soon as we know and offer the nearest suitable slot, or cancel without any charge to you.
4Advance payments
If you have paid an advance towards a treatment plan, it is recorded on your account and adjusted against your bill. If treatment has not started and you decide not to go ahead, the advance is refunded, in the same mode you paid, or as you and the clinic agree.
5Treatment already done
Fees for work already carried out, including materials ordered for you such as aligners, crowns or dentures made to your measurements, are not refundable. If you are unhappy with any treatment, tell us and your dentist will review it with you.
6Payment modes
Ask the front desk which payment modes are accepted at your location. Refunds go back by the same route where possible.
7Questions
Write to [email protected] or +91 83350 86118, or see Contact and grievance.